About us

Having text translated by intercontact

Our translation, copyediting and copywriting agency, intercontact, is based in Krefeld and has been helping organisations communicate more successfully since 1991.

What makes us different from others on the market? Our passion, sophisticated language technologies and high standards of quality.

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“We guarantee consistently high quality for every translation and document we deliver. It’s been that way since 1991. This is a key part of our tradition as a family business.”

Claudia Vollmers-Schläger
General Manager

Experience

Using language to reach your targets

intercontact is one of the largest language service providers in Germany. We employ professional and experienced translators, copywriters and copyeditors – both internally and externally – all of whom work exclusively in their native languages. As specialists in their fields, our employees are well versed in producing effective technical translations and compelling content translations, always ensuring that we deliver the highest quality.

Having text written and translated is a matter of trust. Because every word counts. Put your trust in us for the very best results.

Our vision

A translation agency driven by its convictions

At intercontact, we offer our customers a unique, individual service and we are proud of our team-oriented internal structure. It allows our highly qualified employees to work both as a team and independently to provide our clients with personalised support and advice.

Our goal is to help you complete every single one of your projects with the best possible quality. This is a key part of our 30-year tradition as a family business.

Compelling words in every language.
For over 30 years.

Words inspire and inform – around the world. In German, English, French, Dutch, Italian, Spanish, Polish, Russian, Czech, Danish, Swedish, Finnish and many other languages.

For over 30 years, our translation services have already supported countless international brands in communicating with their customers worldwide. Today we launch online shops, localise websites, push companies’ presence on Amazon and drive customer retention through the expansion of their social media channels.

With our solutions and language services, we will support you with content for all the major platforms, tools, channels and systems. With our expertise and innovative technology, we will help you to reach new customers and target your products and services at international markets.

Quality, speed and cost awareness are of central importance to us. To deliver on them, we invest in sophisticated centralised translation memories and termbases plus state-of-the-art language technology and automated online workflows.

Efficient technology is the first factor in reaching this target. The second, which we value just as highly, is personal direct contact with our customers. This makes all the difference.

You can rely on intercontact as a professional language service provider. Many well-known customers have already done so.

Testimonials

Here’s what our satisfied customers have to say

“What we really value about our cooperation with intercontact is the reliable and professional way the projects are handled. Even when we have urgent projects with fast turnaround times, we can always rely on intercontact. And last but not least, the friendly communication creates a good working atmosphere.“
“It’s great that we happened to find intercontact. No other translation agency we’ve worked with has been this flexible, reliable, fast and cooperative. We get results for every project in no time at all that inspire our customers on a regular basis. Keep doing what you’re doing!“
“Cooperation and communication with intercontact is smooth and direct. Specific translation requests are taken into account and implemented. Overall, we value the friendly client-agency cooperation and their timely management and look forward to working on projects together in the future.“
“The projects are managed quickly and professionally by intercontact and are always delivered on time. Especially for translations with fast turnaround times, their prompt delivery is particularly impressive. In the event of uncertainties or queries relating to projects, communication is very good and interactions with our contact partners are always very pleasant.“
“Here at GERRY WEBER we are very satisfied! For us, intercontact is an absolutely reliable, competent partner who always delivers on time and convinces with its work. Many thanks to the entire team for the good cooperation!“
“We are very happy with our working relationship with intercontact. The translation agency is professional, reliable and adapts to the individual requirements of its customers. We created two new foreign-language online shops with intercontact. We had a very positive experience with both of these projects, in addition to the ongoing product and content translations. The translations are high quality, and – particularly when it comes to the content translation, where meaning matters and plays on words cannot be translated literally – it is clear that the intercontact translators are real experts.“
“We have had a brilliant working relationship with intercontact for years! Reliability, timely deliveries and tremendous dedication are just some of the highlights of our cooperation to date. What’s more, when a really urgent ad-hoc implementation is requested, intercontact does everything within its power to deliver results in a timely manner. Keep doing what you’re doing!“
“What we particularly appreciate about our cooperation with intercontact is the reliable and professional implementation of the orders. Even when spontaneous tasks have to be completed, we can always rely on intercontact. And last but not least, the friendly tone also creates a good working atmosphere.“
“Intercontact has proven itself to be a very reliable and professional partner for translation management. The jointly developed interface solution automates many processes, which ultimately frees up resources in the relevant teams.“

Quality

Your copy translated perfectly

Having text translated is a matter of trust. Because every word counts. Put your trust in intercontact for the very best results. We conform to the ISO 17100 international standard for every translation. This is the international process standard for translation service providers that specifies requirements for all aspects of the translation process, including IT security and IT infrastructure. This means that our customers can always count on controlled processes, high quality standards and maximum IT security.

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CSA Research

intercontact ranks among the
35 largest translation agencies

Our translation agency sits in 35th place on the list of top language service providers in Western Europe curated by CSA Research (previously known as Common Sense Advisory). The rankings are based on revenue figures from 2020 for companies in the language services and technology market. The sector includes more than 27,000 companies ranging from local boutique agencies to global players.

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Services

Our translation services in figures

10,000,000 words translated
15,000 projects completed
790,000 terminology entries
721 translators involved

Cooperation

We will be happy to help you

We are available to you in person, over the phone, via e-mail or in an online meeting and we are always happy to hear from you. We are here to discuss any questions you may have about having your copy and documents translated and will be glad to create a personalised quote for you.

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